Privacy Policy

A standard privacy policy for a business website called “SA Gunite” in accordance with South African law, specifically complying with the Protection of Personal Information Act (POPIA):

Who we are

SA Gunite Pools – Our website address is: https://sagunitepools.co.za.

Effective Date: 01/08/2024

  1. Introduction

Welcome to SA Gunite (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in accordance with South African law, specifically the Protection of Personal Information Act, 4 of 2013 (POPIA). This privacy policy explains how we collect, use, share, and protect your personal information.

  1. Information We Collect

We may collect and process the following personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Demographic Information: Age, gender, and other demographic data.
Technical Data: IP address, browser type, and device information.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

  1. How We Collect Your Information

We collect personal information from you in the following ways:

Direct Interactions: When you fill out forms, contact us via email, or engage with our services.
Automated Technologies: Through cookies, server logs, and other similar technologies.
Third Parties or Publicly Available Sources: We may receive personal information about you from third parties or public sources.

  1. Use of Your Information

We use your personal information for the following purposes:

To Provide Services: To deliver products or services you have requested.
To Improve Our Services: To analyse how you use our services and improve your experience.
To Communicate with You: To send you important notices, updates, and other information related to your account or our services.
For Marketing Purposes: To send you promotional materials, offers, and information about our products and services that may be of interest to you, provided you have opted in to receive such communications.
Compliance with Legal Obligations: To comply with applicable laws and regulations.

  1. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party service providers who assist us in providing our services, such as IT service providers and marketing agencies.
Legal and Regulatory Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

  1. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

  1. Your Rights

Under POPIA, you have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request the correction of inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal information in certain circumstances.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

To exercise any of these rights, please contact us using the contact information provided below.

  1. Retention of Your Information

We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

  1. Cookies

Our website uses cookies to enhance your experience. You can choose to accept or decline cookies through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

  1. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

  1. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

SA Gunite Pools
101 Rennie Road,
Benoni North AH
1509
admin@sagunitepools.co.za
079 501 6556

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